• As a member of the Virginia Automatic Merchandising Association Inc., I realize my professional responsibility to the public which has placed its trust and confidence in the vending and food services I provide; and I will endeavor to do nothing to abuse this obligation.
• With integrity as my ultimate goal, I will adhere to the highest standards of professional vending and food service, and will avoid any compromise of those standards.
• In respect for fair and open competition, I will engage in no association, activity or understanding that may restrict the commercial freedom of competitive opportunities of suppliers, customers or competitors.
• My actions will be determined not by mere compliance with state or federal law or public attitudes, but with a commitment to what is right, fair and beneficial to all. This commitment will apply equally to employment practices, products and services offered to customers and to industry relationships.
• Realizing that no Code of Ethics can prejudge every situation, I pledge to exercise common sense and good judgment in the application of these principals to the realities of everyday activity in the vending and food service industry, and to be answerable to my industry peers in the area of professional responsibility.

This Whistleblower Policy of the Virginia Automatic Merchandising Assn.: (1) encourages staff and volunteers to come forward with credible information on illegal practices or serious violations of adopted policies of the association; (2) specifies that the association will protect the person from retaliation; and (3) identifies where such information can be reported.

• Encouragement of reporting. The association encourages complaints, reports or inquiries about illegal practices or serious violations of the association’s policies, including illegal or improper conduct by the association itself, by its leadership, or by others on its behalf. Appropriate subjects to raise under this policy would include financial improprieties, accounting or audit matters, ethical violations, or other similar illegal or improper practices or policies. Other subjects on which the association has existing complaint mechanisms should be addressed under those mechanisms, unless those channels are themselves implicated in the wrongdoing. This policy is not intended to provide a means of appeal from outcomes in those other mechanisms.
• Protection from retaliation. The association prohibits retaliation by or on behalf of the association against staff or volunteers for making good faith complaints, reports or inquiries under this policy or for participating in a review or investigation under this policy. This protection extends to those whose allegations are made in good faith but prove to be mistaken. The association reserves the right to discipline persons who make bad faith, knowingly false, or vexatious complaints, reports or inquiries or who otherwise abuse this policy.
• Where to report. Complaints, reports or inquiries may be made under this policy on a confidential or anonymous basis. They should describe in detail the specific facts demonstrating the bases for the complaints, reports or inquiries. They should be directed to the association’s executive director or President of the Board of Directors; if both of those persons are implicated in the complaint, report or inquiry, it should be directed to the Vice-President of the Board of Directors. The association will conduct a prompt, discreet, and objective review or investigation. Staff or volunteers must recognize that the association may be unable to fully evaluate a vague or general complaint, report or inquiry that is made anonymously.